Business Diagnostic · 2-day retreat
Consulting for SMEs: a thorough assessment with clear results
You sense that things in your company aren’t running as they should – but it’s hard to pinpoint where the biggest lever lies. As management consultants for SMEs, we look at processes and people together.
Sound familiar?
Day-to-day business leaves no room to step back
A process can work on paper and still get stuck at the same point in practice, again and again. That’s exactly what the retreat days are for.
01
You sense that something isn’t working – but the biggest lever remains unclear.
02
Day-to-day operations leave no room for fundamental change.
03
Processes work on paper but keep getting stuck at the same points in practice.
04
Responsibilities are unclear: nobody makes decisions – or everyone does at once.
Our solution
What SME consulting delivers here
As consultants for SMEs, we don’t look at workflows and the people behind them separately. A well-designed process achieves little if nobody takes ownership of it.
Who is this format for?
- Owner-managed companies and startups, typically with 10 to 50 employees.
- Growing companies that have outgrown their old structures.
- Business owners so involved in day-to-day operations that they lack an outside perspective.
- Teams that want a thorough assessment before committing to six months of implementation.
Where you’ll stand at the end
- A structured assessment of your most important processes and responsibilities.
- A prioritized list of the levers that would genuinely make a difference.
- Clarity on what your workflows reveal – and what costs the most time, energy or nerves in everyday business.
- The decision is yours: implement with us or on your own.
What happens during the retreat
Two days, then clear priorities
In a small group, we walk through your core processes step by step – from first contact to final result. At the same time, we clarify who is responsible for what.
1
End-to-end processes
Where a workflow begins, where it ends, and who is involved at each stage. We map the critical chains, not isolated departments.
2
Roles and accountabilities
Who is actually responsible for what, who should be making decisions – and where nobody currently does. Even the clearest role won’t help if the process behind it doesn’t work.
3
Identifying levers
You won’t end up with a long list of observations. Two things matter: what your workflows reveal – and what’s costing you the most in everyday business right now.
4
A prioritized picture
You leave with a clear ranking of the levers. What you do with it is up to you. If you decide to move forward, our Implementation Support picks up right where the diagnostic leaves off.
At a glance
Two-day retreat, a clear picture of the levers
Duration
2 days
Format
Retreat, on-site or online
Who it’s for
Business owners, 10–50 employees
Outcome
Prioritized levers, not a stack of concepts
Who you’ll work with
Caroline Läufer, LCI Consulting
Caroline Läufer is the founder of LCI Consulting. Her background spans school leadership, change projects and process consulting in a corporate environment. Since 2021, she has been working as a coach and strengths coach with leaders and their teams.
That’s what she brings to the Business Diagnostic – clear on the facts, with an eye on both processes and people, until the biggest levers are prioritized and on the table.
Schedule a call
The diagnostic starts with a clear mandate
In an initial call, we’ll clarify whether the retreat is right for your situation and what the two days will look like in practice. You make the decisions – we challenge your thinking.
- A clear assessment instead of an unranked to-do list
- Processes and responsibilities together, not in isolation
- Response within one business day